Privacy Policy

Wood-En-Wonders respects your privacy. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

Information You Provide:

• Name, phone number, email address
• Mailing address and project location address
• Project details, design preferences, and specifications
• Payment information (processed securely, not stored)

Information Automatically Collected:

• Website usage data (if applicable): IP address, browser type, pages visited
• Cookies for website functionality and analytics (if applicable)

2. How We Use Your Information

We use your information to:

• Provide quotes and communicate about your project
• Schedule consultations, deliveries, and installations
• Process payments and maintain business records
• Send project updates and appointment reminders
• Improve our services and customer experience
• Comply with legal and regulatory requirements

3. Information Sharing

We DO NOT sell, rent, or trade your personal information.

We may share your information only with:

• Service providers necessary to complete your project (e.g., delivery partners, payment processors)
• Legal authorities if required by law

4. How We Protect Your Information

• Physical files are stored securely in our office
• Digital information is protected with password security and encryption
• Payment information is processed through secure, PCI-compliant systems
• Access to customer information is limited to authorized personnel only

5. Photography & Portfolio Use

We may photograph completed projects for our portfolio, website, and marketing materials. If you prefer your project not be photographed or shared, please let us know in writing.

6. Communication Preferences

By providing your contact information, you agree to receive:

• Project-related communications (quotes, updates, appointment confirmations)
• Occasional updates about our services (you may opt out at any time)

To opt out of marketing communications: Email us at [Email] or call [Phone]

7. Cookies & Website Tracking (If Applicable)

Our website may use cookies to:

• Remember your preferences
• Analyze website traffic and usage
• Improve user experience

You can disable cookies in your browser settings, though some website features may not function properly.

8. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal record-keeping requirements)
• Opt out of marketing communications

9. Data Retention

We retain customer information for:

• Active projects: Duration of project plus one year for warranty purposes
• Completed projects: 7 years for business and tax record purposes
• Marketing contacts: Until you opt out or request deletion

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

11. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from minors.

12. Changes to Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date. Continued use of our services constitutes acceptance of the updated policy.

13. Contact Us

Questions or concerns about our privacy practices?

Wood-En-Wonders
103 NW 43rd St. Boca Raton, FL 33431

(561)735-1320

info@wood-en-wonder.com

We’re happy to discuss how we handle and protect your information.